Billions of global conversations Powered by one purpose

At Gupshup, we believe the future of business communication is conversational. That is why we're making that future a reality by enabling seamless, AI-powered conversations between businesses and their customers across every touchpoint. 

Gupshup at a glance

120

billion conversations

powered annually across the globe

60+

countries

with business presence

45,0000+

businesses

supported since 2014

20+

years

operations in the communications space

Partner of the year

2023 and 2024

Leader in Juniper OTT

messaging 2024

Featured in Gartner

market guide for
conversational AI

AI top 50

list 2023

What’s Gupshup?

We are built
for conversations

Inspired by the Hindi-Urdu word for lively, friendly conversations, Gupshup embodies the art of meaningful dialogue. We’re on a mission to make business-to-customer communication as effortless and fulfilling as chatting with a friend.

Born in India, Gupshup’s conversational philosophy now resonates across the globe—empowering better, smarter, and more human connections in every language.

Our Story

Empowering every business with
Intelligent Customer Conversations

Our Vision:A world where businesses engage consumers through personalized conversations.

We aim to build the most advanced and innovative platform for conversational engagement with a focus on delivering customer delight.

Global Client Network

Empowering leading brands to master the art of conversation

Our solutions have transformed how businesses across the world communicate with their customers, delivering measurable revenue and productivity growth

Up to2x higher Engagement Rates vs traditional channels

Up to 60% reductionin support costs

Find out more about how our clients elevated their customer conversations:

Read customer stories