Gupshup Conversation Builder

    Orchestrate powerful AI conversations to engage, support and grow customers

    Run your customer engagement and support operations on auto-pilot. Use no-code virtual assistants that respect business rules and have human-like agency.

    Start a Conversation
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    Powering Global Businesses with Automated, AI-Powered Conversations

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    Launch bespoke AI Agents rapidly with

    simple prompts and guardrails

    Seamlessly integrate conversational assistants with your business systems for autonomous decision-making and task execution

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    For every industry

    Dynamic conversational journeys for your
    vertical

    Maximize Revenue Across Online & Offline Touchpoints

    Maximize Revenue Across Online & Offline Touchpoints

    • Transform retail experiences with AI-powered personalized recommendations, instant query resolution and cart recovery automation that boosts conversion rates.
    hero imageWhy Gupshup

    Put the power of AI-driven, multi-channel engagement in the hands of your business
    users

    Go-live with journeys personalized on your customer's history, intent signals, and preferences

    Define goals, measure engagement, optimize impact. illustration

    Define goals, measure engagement, optimize impact.

    Visualize and analyze how your customer journeys directly contribute to your business objectives, and identify high-performing touchpoints and areas for optimization.

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    We’ve optimized operations and communications for businesses across industries

    Partnering with Gupshup has helped us create a 24*7 channel to serve customers. Given our ever-changing inventory, we realized the need for an
AI-powered discovery assistant. Our goal was to reduce the workload on human agents and provide a reliable experience to customers. Thanks to the Gen AI assistant and Gupshup Conversation Cloud, we have reduced inquiries by 60% compared to our previous chatbot.

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    Ayush Gupta

    Senior GM - Growth Marketing, CARS24

    Consumers today are far more comfortable interacting with businesses via chatbots or voicebots, as long as their needs are met in a timely manner. Gupshup Conversation Cloud has enabled us to acquire, retain, engage, and support customers through the entire booking lifecycle through innovative conversational journeys on WhatsApp.

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    Mayank Khandelwal

    CTO - Treebo Hospitality Ventures

    Through our collaboration with Gupshup, we are proud to introduce a solution that redefines convenience for our customers and sets a new standard for automotive customer support in Saudi Arabia. The AI Agent saw strong early adoption, with nearly half of Petromin Corp’s WhatsApp users exploring the AI features in just the first month of its launch.

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    Hussein M Dajani

    Group Chief Marketing and Customer Centricity Officer, Petromin Corporation.

    Frequently Asked Questionstickanimated tick

    Can I build AI-powered conversational experiences with Conversation Builder?
    How can I assess and optimize the performance of my journeys?
    Does Gupshup Conversation Builder support live agent chat and handover?
    What kind of integrations does Conversation Builder offer to connect with my existing systems?
    How quickly can I deploy new AI agents and conversational journeys using Conversation Builder?